PRIVACY NOTICE

Last updated: 4 August 2026

WHO WE ARE

Rialu Consultancy LLP is the controller responsible for the personal information described in this notice.

Rialu Consultancy LLP
Company number: OC455001
Registered in England and Wales as a limited liability partnership.
Registered office: Unit D Whitsundoles Farm, Broughton Road, Salford, Milton Keynes, Buckinghamshire, England, MK17 8BU
Email:

INFORMATION WE COLLECT

When you contact us through our website, by email or by telephone, we may collect:

  • Your name.
  • Your organisation.
  • Your email address and telephone number.
  • Your area of interest.
  • The contents of your enquiry and subsequent correspondence.
  • Technical information associated with the submission, such as its date and time, IP address, browser information, referring page and spam-prevention data.

The enquiry form identifies which information is required. If you do not provide the required information, we may be unable to respond.

Please do not include sensitive personal information in your enquiry unless it is necessary.

HOW WE USE YOUR INFORMATION

We use personal information to:

  • Receive, review and respond to enquiries.
  • Discuss potential appointments, services or business relationships.
  • Take steps requested before entering into a contract.
  • Maintain appropriate records of our communications.
  • Protect our website and enquiry service against misuse, fraud and spam.
  • Meet legal, regulatory and professional obligations.

We do not use enquiry information for unrelated marketing without an appropriate legal basis.

OUR LAWFUL BASES

Depending on the circumstances, we rely on:

  • Steps before entering into a contract where you ask us to discuss a potential appointment or service.
  • Legitimate interests in responding to enquiries, developing business relationships, maintaining appropriate records and protecting our systems.
  • Legal obligation where we must retain or disclose information to comply with the law.

Where we rely on legitimate interests, we consider whether our use is necessary and balanced against your rights and reasonable expectations.

WHO RECEIVES YOUR INFORMATION

We may share information with:

  • Personnel and professional advisers who need it to handle your enquiry.
  • Providers supporting our website, email and information systems.
  • Formspree, which processes and routes submissions from our website contact form.
  • Regulators, courts, law-enforcement bodies or other parties where disclosure is legally required.

We do not sell personal information.

FORMSPREE AND INTERNATIONAL TRANSFERS

Our website enquiry form uses Formspree. Formspree’s services are hosted using Amazon Web Services in the United States. Formspree states that it acts as a data processor and relies on Standard Contractual Clauses for relevant international transfers. See Formspree’s security information for further detail.

Where other service providers process information outside the UK, we will use an applicable adequacy arrangement or appropriate contractual safeguards.

HOW LONG WE KEEP INFORMATION

We normally retain general enquiry records for up to 24 months after our last meaningful contact.

If an enquiry develops into a client appointment, contractual relationship, dispute or legal matter, relevant information may be retained for longer in accordance with our contractual, professional, insurance, accounting and legal obligations.

We may delete information sooner where it is no longer needed.

YOUR RIGHTS

Depending on the circumstances, you may have the right to:

  • Request access to your personal information.
  • Ask us to correct inaccurate or incomplete information.
  • Ask us to erase information.
  • Ask us to restrict its use.
  • Object to its use.
  • Request transfer of information you provided, where applicable.

These rights are not absolute and may be subject to legal exceptions.

You have the right to object to processing based on our legitimate interests.

To exercise a right or make a data-protection complaint, email .

COMPLAINTS

Please contact us first if you have concerns about how we use your information.

You may also complain to the Information Commissioner’s Office through its complaints service or call 0303 123 1113.

AUTOMATED DECISION-MAKING

We do not use information submitted through the enquiry form to make decisions about you solely through automated processing.

COOKIES AND ANALYTICS

We do not currently use advertising or analytics cookies on this website. If this changes, we will update this notice and request consent where required.

CHANGES TO THIS NOTICE

We may update this notice when our services, suppliers or legal obligations change. The latest version will always be published on our website.